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Return Policy

At Expert Jurist LLP, we are committed to delivering high-quality legal services and digital products. Please review the following return and refund policy for services and products purchased through our firm.

1. No Refund on Legal Services

Due to the nature of legal services, once a service has been initiated, Expert Jurist LLP does not offer refunds for any legal work provided. This includes consultations, document drafting, advisory services, and representation in legal matters.

  • Consultations: Fees for consultations are non-refundable once the consultation has been completed, whether in person, over the phone, or via video conferencing.

  • Advisory & Representation: Legal fees for advisory services, court representations, or dispute resolutions are non-refundable once the work has commenced.

 

2. Refund on Digital Products

If you have purchased any digital products (e.g., legal document templates, e-guides) from Expert Jurist LLP, the following refund policy applies:

  • Eligibility for Refund: Refunds for digital products will only be provided if:

    • The product is defective or cannot be accessed/downloaded.

    • The product description materially differs from the product received.

  • Non-Eligibility for Refund: Refunds will not be provided for digital products if:

    • The product has already been downloaded or accessed.

    • The refund request is due to a change of mind or misunderstanding of the product's use.

  • Refund Request: To request a refund for a digital product, please contact us within 7 days of your purchase at contact@expertjurist.com with your order details and the reason for your refund request. If approved, your refund will be processed within 14 business days.

 

3. Amendments or Revisions

If you are dissatisfied with any legal document or digital product, Expert Jurist LLP may, at its discretion, offer revisions or corrections. However, refunds are not offered for dissatisfaction once the product or service has been delivered.

 

4. Cancellation of Services

  • Prepaid Services: If you have prepaid for a service but decide to cancel before the service has commenced, you may be eligible for a partial refund. A cancellation fee may apply based on the work already performed or administrative costs.

  • Ongoing Services: For legal services that span a longer period, such as ongoing representation or advisory, any request for cancellation will be evaluated on a case-by-case basis. Refunds for ongoing services will be prorated based on the work already performed, but the initial retainer or consultation fee is non-refundable.

 

5. Dispute Resolution

If there is a dispute regarding any payment or refund, Expert Jurist LLP will endeavor to resolve the issue amicably. However, Expert Jurist LLP reserves the right to deny any refund request that does not meet the criteria outlined in this policy.

 

6. Contact Information

If you have any questions regarding this return policy, or wish to request a refund or modification, please contact us at:

Effective Date: This return policy is effective as of [Insert Date] and may be updated periodically. Any changes to the return policy will be posted on this page, and it is the responsibility of the user to review it.

 

Acceptance of Policy

By purchasing any product or service from Expert Jurist LLP, you acknowledge that you have read, understood, and agree to the terms of this Return Policy.

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